Office Administrator/Customer Service - Letting Agency- Not Remote work Full-time Job
Feb 7th, 2025 at 04:48 Marketing & Communication Lahore 52 viewsJob Details
Our agency is looking for a Lettings Administrator to join our busy and growing team, based in Leeds, UK. Our PK office is Based in Gulberg Lahore, Pakistan and you will be required to attend the office every day. No Remote work.
Schedule: Monday - Friday
2:30 - 11pm Pk Time (9:30am - 6pm UK time)
Responsibilities:
Lettings inquiries;
Booking viewings;
Allocating jobs to the maintenance log;
Ensuring all paperwork is completed to secure a proposed let;
Offering support to all staff;
Answering calls and dealing with any lettings queries;
Maintaining databases to ensure property vendor, landlord, tenant and tenancy details are always up to date and accurate;
Ensuring that all tenancies are compliant, and all documents are on the system prior to move in and key release;
Provide a proactive service by anticipating potential problems and implementing solutions;
Assisting in the reference, credit check process for new and prospective tenants;
Maintaining effective filing systems;
Preparing draft tenancy agreements and send to landlord and tenant for perusal;
Tenancy lease terminations and deposit returns;
Carrying out off site process on the tenant check ins and check outs;
Requirements:
Proven experience within lettings (preferred but not mandatory)
IT Literate;
Ability to deal with and managing empathetically stressful and demanding Tenants and Landlords;
Excellent interpersonal Skills and professional vocabulary;
Ability to learn new processes and applications quickly;
Highly organised and methodical;
Have a professional, positive, ambitious and enthusiastic approach to the work and people in general;
Reliable and dependable;
Self-motivated with a can-do attitude;
Outstanding communication, organisation and diary management skills;
Ability to work as part of a team with innovative contributions;
All training required to be able to carry out your job remotely, will be provided via calls, video meetings and shared documents, with all details and info regarding the system that you will be using.
