Care Support Specialist (Telehealth) Full-time Job
Jan 13th, 2025 at 04:56 Medical & Healthcare Lahore 146 viewsJob Details
Responsibilities
Provide care coordination services to patients enrolled in chronic care management (CCM), principal care management (PCM), and remote patient monitoring (RPM) programs.
Conduct telephonic assessments and develop care plans based on the patients' needs and goals.
Monitor the patients' health status, adherence to care plans, and progress towards desired outcomes.
Communicate with the patients, their caregivers, and their primary care providers regularly and effectively.
Educate the patients about their chronic conditions, medications, preventive measures, and self-management skills.
Identify and address any barriers or gaps in care that may affect the patients' quality of life or health outcomes.
Collaborate with other members of the care team, such as nurse practitioners, pharmacists, social workers, and community resources, to coordinate and optimize the patients' care.
Document all care coordination activities and interventions in the electronic health record system.
Maintain compliance with all applicable policies, procedures, regulations, and standards of care.
Work Experience:
A minimum of 02 Years of telehealth experience in a UK or US-based Healthcare Company is required.
Education:
MBBS degree along with house job of 12 months is required
Skills:
Excellent Verbal & Written English Communication
Critical Decision Making
Strong interpersonal, organizational and data entry skills
Empathize with patients needs
Proficiency in Microsoft Suit: Outlook, Word, Excel
Experience of working with EMR softwares
Benefits:
Workdays: Monday - Friday
Work hours: 6 pm 3 am PKT (Night shift)
Gross Salary (USD): $500 - 600
Benefits: EOBI, Provident Fund, Health Insurance (IPD, OPD)
